If you have any special needs please let our staff know so that we can help and ensure you get the same support in the future.

Wheelchair access

The surgery has put things in place to make it easier for disabled patients to visit.

There is a step at the entrance of the building, however, if you phone reception before arriving we can install the temporary ramp, giving patients easy access.

Due to fire regulations, we do have heavy fire doors, however if you have trouble opening these please ask Reception for assistance as they are always happy to help.

Please inform the receptionist in order for the required ramp to be placed for entering surgery. Disabled toilet facilities are also available. A member of staff will help in preparing that beforehand.

There are two allocated parking spaces available immediately outside the front entrance of the surgery,however they have a restricted time limit of 1 hour.

We have one disabled toilet on the ground floor.

Parking

Parking is normally available on the roads around the surgery, which are not busy. There are two allocated spaces to the front of the surgery but they have a restriction of 1 hour free parking only. The parking area behind the surgery is for surgery staff only.

Please do not block the driveway to the back or any other driveways of local residents.

Disabled Parking – Blue Badge Scheme

The Blue Badge scheme is for people with severe mobility problems. It allows Blue Badge holders to park close to where they need to go.

Loop System

We have a loop induction system at the reception desk to assist the hearing impaired. For more information on the loop hearing system visit Hearing Link website.

• British Deaf Association
• The Deaf Health Charity – SignHealth
• Action Hearing Loss
• Royal Association for Deaf People
• National Deaf Children’s Society

Blind/Partially Sighted

If you or family members are blind or partially sighted we can give you a large print of our practice leaflet upon request. Please ask Reception for further information.

For more advice and support for blind people please see the following websites:

• Royal National Institute of Blind People (RIND)
• Action for Blind People
• org.uk
• British Blind Sport

Guide Dogs

Guide dogs are welcome at the surgery but we ask that you be aware of other patients and staff who may have an allergy or fear of dogs.

Further Information:

• Guide Dogs

Other Disability Websites

• BID Services
• Disability Go
• Disabled People, your Rights, Benefits, Carers and the Equality Act
• Disability Rights UK
• Living with a Disability NHS Choices
• Disability Action
• Mencap